Bay City, Michigan
Zack Freeman
Sleep Care Manager · IT Administrator · Web Developer
RPSGT, CCSH
I run operations and IT for a pulmonology and sleep medicine practice across three locations, and I build hand-coded websites through TriCity Technologies. This site is one of them — no page builder, no framework, just 11ty and CSS I wrote. It’s here so anyone who looks me up finds the real thing.

What I do
Practice Operations
- Day-to-day operations for a multi-site practice and two hospital-based sleep labs
- Staffing, scheduling, and training
- Credentialing and payer enrollment
- Billing oversight and vendor management
- Budgeting and purchasing
IT Administration
- Microsoft 365 and Entra administration
- HIPAA-compliant security policy
- Endpoint management with Intune
Development
- Hand-coded 11ty and static site builds
- Internal apps on SharePoint and Microsoft Graph with MSAL auth
- Performance, accessibility, and SEO
- GitHub and Netlify deployment
The full work history, certifications, and publications are on the résumé.